Services & Support

IMUK-Terms-and-conditions-of-sale-01-08-2018

Why Ingram Micro Services?


Ingram Micro Advanced Solutions division is the bridge between resellers and world-leading vendors, delivering value-added support services, to ensure that our customers business continues to supply leading-edge solutions to their customer.

Our aim is to provide assistance and support when customers need extra resources during busy times, or are developing into new business areas, but do not yet have the skills or experience with the new technology.

Solution Delivery Service


Our highly trained and accredited consultants are able to assist in a multitude of situations from complex design, customer workshops and deal winning support to the provision of engineering, consultancy and project management.

  • Infrastructure services for Server, Storage and Networking, in particular for HP and Cisco
  • Mission Critical solutions
  • Information Lifecycle Management
  • Consolidation and Virtualisation
  • Infrastructure Management
  • Server based Computing
  • Transition services and auditing
  • Application sizing and implementation assistance

Engagement


By engaging with Ingram Micro and our vendor partners, a reseller can receive comprehensive support to increase their success in selling services and solutions to your customers. Generate demand through our unique marketing campaigns and broaden Reseller skills with our training and development programs, as well as gaining access to credit and logistics support.

We introduce resellers to the value-added services available to our channel partners and connect our customers with specific information from our vendor partners.

Support Services
 

In most situations, product warranty is not sufficient to meet the customer's needs, especially in a world where systems need to be more available than ever. We offer a range of SKU based configuration services to enhance the standard warranty at point of sale to give customer's peace of mind at a competitive price. Call your account manager to add the service to your quote.

Ingram Micro can help you generate a recurring revenue stream with our support services. Renew expiring services, attach new services, and register new products, tailored contracts to meet the exact needs of the customer.

  • Enterprise warranty registration
  • Renew expiring services
  • Custom contractual services
  • Annuitized / recurring revenue stream

Tel: 0871 973 3616

Email: ukservices@ingrammicro.co.uk

 


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